Magic Aire

Contact

501 Galveston St.
Wichita Falls, TX 76301
Office: 940.397.2100

Important Information for Home or Building Owners and Contractors:

Magic Aire follows a two-tier distribution model. This means we do not quote or sell directly to contractors or homeowners. All product is sold to authorized wholesalers or distributing representatives. Homeowners or Building Owners with questions should contact a licensed contractor who installs or services Heating, Ventilating, and Air Conditioning equipment.

Contractors should contact their local Distributing Representative or Wholesaler from whom the equipment was purchased. Magic Aire representatives are your first resource for technical information and product assistance. Click here to find your area rep.

For quotes, pricing, and product specification information please contact your local Magic Aire Agent. These professionals have been trained and equipped to provide these services. Calling the factory will result in a delay as we refer your request back to the Sales Agent. Click here to find your area rep.

For authorized Magic Aire Wholesalers and Sales Representatives:

Purchase Orders for All New and Revised Orders and Order Status:
Email: purchaseorders@magicaire.com

Technical support for Pre-Sales including quotes and Post-Sales including Return Goods Warranty Questions:
Email: techsupport@magicaire.com
Phone: 940-397-2100

RGA Requests and Freight Claims

URGENT:  Products returned to Magic Aire without a pre-authorized RGA number will be refused.  Your truckline will assess charges back to you for transport, storage, and disposal.

NOTE:  Many Magic Aire products are custom-built-to-order and are non-returnable.  RGA requests for non-returnable products will be denied. 

RGA Form required for all return goods claims