Order Status/Replacement Parts

Order Status

Magic Aire knows that you need to know what the status of your order is. That is why we automatically communicate with you three times during the life cycle of your order.

  1. We send an email or fax when we receive your order
  2. We send an email or fax when we schedule your order
  3. We send an email or fax with routing information when your order ships.

Contact our Customer Service Group if you are unsure if we have an email or fax number on file. If you have been receiving these notices there is no need to contact us.

Registered Users: Order Status

Unit Ventilator Replacement Parts

Use RPL system  for UHE, UHF, UVE and UVF – Replacement Parts– Will need Serial number or Full Model
Vintage UV & UH replacement parts – MAUV-A-D Replacement Parts

NOTE: UV and SCUV replacement panels and tops are 5 day lead time as of 8/29/2019 until further notice

 

DP Products Replacement Parts (AHU and Fan Coils) 

DP units made 2008-present (serial number reads W08…) – Replacement Parts– Will need Serial number or Full Model

DP units made prior to 2008 (serial number reads W07…) –  MA Parts Book Master_09102019